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IT Assessments & Technology Gap Analysis

Why an IT Assessment Matters

Most organizations don’t need more tools — they need clarity. An IT Assessment gives you a complete picture of your technology, risks, and opportunities, so you can make informed decisions without guesswork or vendor pressure.

Whether you’re preparing for growth, dealing with recurring issues, or questioning the value of your current MSP, an assessment provides the unbiased insight you’ve been missing.

 

What You Get

Every assessment delivers a practical, business‑focused report that includes:

  • Current State Analysis Infrastructure, network, cloud services, security posture, and operational workflows.

  • Risk & Vulnerability Review Identifies gaps in cybersecurity, access controls, backups, and business continuity.

  • Technology Alignment Score Measures how well your IT supports your business goals, compliance needs, and growth plans.

  • Cost & Efficiency Review Highlights unnecessary spending, redundant tools, and opportunities to simplify.

  • Prioritized Roadmap A clear, step‑by‑step plan showing what to fix, what to improve, and what to plan for next.

 

Assessment Areas

Your assessment can include any or all of the following:

1. Infrastructure & Network Health

  • Server and workstation lifecycle

  • Network design, performance, and reliability

  • Wi‑Fi coverage and segmentation

  • Hardware standards and replacement planning

2. Cybersecurity & Risk

  • Identity and access management

  • MFA, password policies, and privilege review

  • Endpoint protection and patching

  • Backup validation and disaster recovery readiness

  • Cyber insurance alignment

3. Cloud & Microsoft 365

  • Licensing optimization

  • Security configuration (M365 Secure Score, conditional access, data loss prevention)

  • Collaboration and workflow efficiency

  • Migration readiness

4. IT Operations & Support

  • Ticket trends and recurring issues

  • MSP performance and SLA alignment

  • Documentation quality

  • Change management and onboarding/offboarding processes

5. Compliance & Governance

  • Policy review (acceptable use, security, data handling)

  • Regulatory alignment (HIPAA, NIST CSF, CIS Controls)

  • Audit readiness

 

Who This Is For

An IT Assessment is ideal for organizations that:

  • Are unsure whether their current MSP is doing enough

  • Have experienced outages, security incidents, or recurring issues

  • Are preparing for growth or modernization

  • Need a neutral, vendor‑agnostic evaluation

  • Want a clear roadmap instead of scattered fixes

Essential IT Assessment

Best for small offices or organizations with fewer than 15 employees.
$ 1,250
  • Infrastructure & network review
  • Cybersecurity baseline check
  • Microsoft 365 configuration review *
  • Findings summary + prioritized recommendations

Standard IT Assessment

Ideal for organizations with 15–50 employees or those using an MSP.
$ 2,500
  • Includes everything in Essential
  • Full cybersecurity risk assessment
  • Backup & disaster recovery validation
  • IT operations & MSP performance review
  • Findings summary + prioritized recommendations
Popular

Comprehensive IT Assessment

Designed for organizations with 50–150 employees or complex environments.
$ 6,500
  • Includes everything in Standard
  • Policy & governance evaluation
  • Cloud architecture review
  • Licensing optimization analysis
  • Executive roadmap presentation

Why Desktop Consulting Services

You’re not getting a sales pitch. You’re getting objective, strategic insight from a Virtual Information Officer who has led IT, security, and operations for organizations across New Jersey, New York and Michigan.