1️⃣ Be Clear About the Business Outcome
Vague prompts produce vague answers.
Instead of “Write a policy,” try:
“Create a one-page acceptable use policy for a 20-person company with no dedicated IT staff.”

2️⃣ Provide Context and Constraints
Small businesses operate differently. Say so.
Include your industry, company size, regulatory concerns, and technical maturity.

3️⃣ Assign a Role to the AI
This dramatically improves relevance.
Example: “Act as a security awareness advisor for small businesses.”

4️⃣ Break Requests Into Manageable Steps
Just like training, learning works best in stages.
Ask for an outline first, then refine sections one at a time.

5️⃣ Control the Format
Tell AI exactly how you’ll use the output:
– short training script
– phishing awareness email
– executive summary
– employee checklist

6️⃣ Avoid Sharing Sensitive Information
This is where awareness matters most.
Never include passwords, client data, internal system details, or confidential business information in prompts.

7️⃣ Treat AI Like a Junior Team Member
AI can assist—but it shouldn’t operate unsupervised.
Review outputs for accuracy, tone, and security implications before sharing them with staff.

8️⃣ Reinforce Training with AI—Don’t Replace It
AI can support awareness training, policy creation, and simulations—but human understanding and accountability still matter.